Frequently asked questions

Orders ship from our U.S. warehouse.

Most orders process within 24-48 hours. Typical U.S. delivery is 2-5 business days after shipment.

No. CarryEase is intended for toddlers within the confirmed age and weight range listed on this page.

CarryEase is best for quick carrying moments and short trips. For extended carrying, many parents may still prefer a full structured carrier.

Yes. You can choose the colors for both toddler slings. The attachable phone pouch is included as a free gift with the bundle.

Yes. The strap is designed to adjust across different adult body types.

Please follow the care instructions included with your sling. We recommend checking the product label before washing.

Contact our support team within the return window and we will help with the next step.