Frequently asked questions
Where does CarryEase ship from?
Where does CarryEase ship from?
Orders ship from our U.S. warehouse.
How fast will my order arrive?
How fast will my order arrive?
Most orders process within 24-48 hours. Typical U.S. delivery is 2-5 business days after shipment.
Is this for newborns?
Is this for newborns?
No. CarryEase is intended for toddlers within the confirmed age and weight range listed on this page.
Can it replace a full baby carrier?
Can it replace a full baby carrier?
CarryEase is best for quick carrying moments and short trips. For extended carrying, many parents may still prefer a full structured carrier.
Can I choose different colors for the Buy 1, Get 2 Free offer?
Can I choose different colors for the Buy 1, Get 2 Free offer?
Yes. You can choose the colors for both toddler slings. The attachable phone pouch is included as a free gift with the bundle.
Is it adjustable?
Is it adjustable?
Yes. The strap is designed to adjust across different adult body types.
How do I wash it?
How do I wash it?
Please follow the care instructions included with your sling. We recommend checking the product label before washing.
What if it does not work for me?
What if it does not work for me?
Contact our support team within the return window and we will help with the next step.